Privacy Policy

Last Updated: July 12, 2025

Welcome to Deep Jungle Festival’s official website – https://deepjunglefestival.com. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website, purchase tickets, or engage with our content.

By accessing or using this site, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of personal information:

• Name and Contact Information (e.g., full name, email address, phone number)
  
  
• Ticket Purchase Details (billing address, payment method)
  
  
• Device and Browser Information (IP address, browser type, device OS)
  
  
• Usage Data (pages visited, time spent, referring pages)
  
  
• Voluntary Data (form submissions, surveys, contest entries)
  
  

2. How We Use Your Information

We use your data for the following purposes:

• To process and confirm your ticket orders
  
  
• To communicate event updates, promotions, and changes
  
  
• To send newsletters and offers (with consent)
  
  
• To improve our website experience and event operations
  
  
• For fraud prevention and security purposes
  
  
• To comply with legal obligations
  
  

3. Cookies & Tracking Technologies

We use cookies, pixels, and other similar tracking technologies to:

• Analyze website traffic
  
  
• Measure campaign performance
  
  
• Remember your preferences (e.g., language or region)
  
  
• Serve targeted ads on platforms like Facebook, Instagram, or Google
  
  

You can disable cookies through your browser settings. Note: disabling cookies may limit some functionalities.

4. Sharing Your Information

We may share your information with:

• Ticketing and payment providers (e.g., Stripe, PayPal)
  
  
• Marketing platforms (e.g., Meta Ads, Mailchimp)
  
  
• Vetted third-party partners for analytics or promotions
  
  
• Authorities when legally required (fraud prevention, law enforcement)
  
  

We never sell your personal data.

5. Data Retention

We retain your personal data only for as long as necessary:

• For the duration of our business relationship
  
  
• As required by legal or accounting rules
  
  
• To resolve disputes and enforce agreements
  
  

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
  
  
• Correct inaccurate or incomplete data
  
  
• Request deletion of your data
  
  
• Withdraw consent for marketing
  
  
• Object to processing of your data
  
  

To make a request, email us at [email protected]

7. Security Measures

We take the security of your data seriously and use:

• SSL encryption
  
  
• Secure payment gateways
  
  
• Access controls for stored data
  
  
• Regular server and software security audits
  
  

8. Third-Party Links

Our site may contain links to third-party sites (e.g., hotel partners, artist pages). We are not responsible for their privacy practices.

9. Children’s Privacy

Deep Jungle Festival does not knowingly collect data from children under 16. If you believe a child has provided us information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this policy as needed. Any changes will be posted here with a revised “Last Updated” date. Significant changes may also be emailed to you if you are subscribed.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, contact us:

📧 Email: [email protected]
🌐 Website: https://deepjunglefestival.com